Arnor: Modeling Social Intelligence via Norms to Engineer Privacy-Aware Personal Agents

We seek to address the challenge of engineering socially intelligent personal agents that are privacy-aware. We propose Arnor, a method, including a metamodel based on social constructs. Arnor incorporates social norms and goes beyond existing agent-oriented software engineering (AOSE) methods by systematically capturing how a personal agent's actions influence the social experience it delivers. We conduct two empirical studies to evaluate Arnor. First, via a multiphase developer study, we show that Arnor simplifies application development. Second, via simulation experiments, we show that Arnor provides improved privacy-preserving social experience to end users than personal agents engineered using a traditional AOSE method.